FREQUENTLY ASKED QUESTIONS
We have gathered together the answers to questions that are frequently asked about magnets and how we do business.
Q- Can a permanent magnet become demagnetized?
A- In a word, “yes”. There are a number of ways that this can happen. Some common ways this happens is excess heating of the magnet, subjecting the magnet to an alternating magnetic field and hammering (or jarring) the magnet.
Q- Is a magnet dangerous to a person?
A- In most cases, the answer is “no”. However, people who have pacemakers or certain metals implanted in their bodies should stay away from strong magnetic fields.
Q- Is a magnet safe to use around my personal items?
A- In general a strong magnet can damage any type of magnetic storage media (E.g. credit or ATM card stripes, digital camera cards, computer drives, cell phone memory, etc.) As well, some watches can be affected by a strong magnet. As a result, it is safest to keep personal items away from an industrial magnet.
Q- Do your magnets last?
A- Yes. With proper care, many of our magnets have been in service for decades. As well, our magnets can be refurbished to extend their useful life. See our article titled “How to Make Your Lifting Magnet Lift More & Last Longer”
Q- How much can a magnet lift?
A- Each magnet is designed to safely lift a maximum amount of weight. Lift capacity is based on mild steel with a thickness of 2” or greater. The specifications for each product type and magnet appear on the associated product pages.
Q- How much will the magnet cost?
A- Please contact us and we will be happy to quote you a price. You can contact us by phone (508-853-3232) or submit an RFQ form from any of the product pages in the web site.
Q- How do I return a magnet for repairs?
A- You will need to get a Return Material Authorization (RMA) number before you can ship anything to us. See our RMA form which will explain all the steps involved. Learn more
Q- How do I pay for my magnet?
A- At the time of your order’s submission, you will be advised of the payment terms of the order. Our credit department will work with you to determine what credit limit, payment terms and payment options are available to your company.